📚 Course Overview
Change is inevitable – but with the right skills, you can lead it with confidence. Our Change Manager Skills and Tools course equips you with the essential knowledge and techniques to manage change effectively in your workplace.
The course includes 23 interactive eLearning modules, each covering a key skill or tool for change management. With quizzes, games, case studies and expert instruction, the course is engaging and flexible – allowing you to learn at your own pace, anywhere, anytime.
You’ll receive 3 months access to the course, and it takes around 10 hours to complete. On completion, you’ll receive 10 CPD points and a certificate, plus ongoing lifetime support from our expert team.
🎧 This course includes a British English voiceover and is optimised for all devices.
💡 What You’ll Learn
✅ What makes an effective Change Manager
✅ Hosting effective meetings and presentations
✅ Coaching, mentoring and training others
✅ Building adaptable and successful teams
✅ Negotiation and influencing skills
✅ Handling conflict
✅ Networking for success
✅ Managing pressure and work-life balance
✅ Time management and prioritisation
✅ Emotional intelligence and self-awareness
✅ Stakeholder identification and management
✅ Decision making using Force-Field Analysis
✅ Project planning and time management
✅ Introduction to PRINCE2
✅ Communication strategies for change
🎯 Learning Outcomes
By completing this course, you will:
✅ Gain a comprehensive range of change management tools and techniques
✅ Understand how to create an environment that supports change
✅ Build confidence in decision-making and communication
✅ Learn to lead adaptable, high-performing teams
✅ Become a positive, proactive change agent in any organisation
Individuals trained in change management are valued for their ability to guide others through uncertainty and deliver real results.
👥 Who Should Take This Course?
✅ Professionals involved in leading or managing change
✅ Team leaders, managers and business improvement practitioners
✅ Anyone seeking to build confidence and capability in handling change
This course is suitable for all roles, industries, and levels. No prior experience in change management is required.
🏆 Certification
✅ Online exam – 20 multiple choice questions
✅ Unlimited retakes – open book format
✅ Pass mark: 70% (first-time pass rate: 90%)
✅ Certificates include a unique ID for validation
✅ Certification for life – no re-certification required
This certification demonstrates your mastery of the practical tools and essential mindset needed to lead change successfully.
