About The Ascend Process
Purchasing a course is quick and easy. Just add it to your basket and check out like any online shop.
Once your payment is complete, we’ll send you everything you need to get started, including login details and access to your training platform.
Most courses are ready to begin straight away!
Welcome to Your Purchasing & Enrolment Guide
Whether you’re completely new to this or a seasoned online training pro, this page will answer the key questions.
How does the enrolment process work?
Once you purchase a course, you’ll receive a confirmation email right away for your records. Shortly after, we’ll follow up with a request for some quick delegate details such as names and email addresses, so we can set everything up for you.
When will I get access to the training?
As soon as we receive your delegate details, we pass them securely to our trusted training provider. They’ll handle the enrolment and send full access instructions directly to each participant—usually within 48 hours.
Who delivers the training?
All of our training is delivered by a very well‑established UK‑based provider with over 20 years of experience in professional development and digital learning. They’ve supported thousands of learners across industries—including some of the world’s most recognisable organisations.
We’ve built a strong working relationship with their team, giving us the ability to offer their high‑quality training at extremely competitive prices—without compromising on support or certification. Their team handles enrolment and learner care, while we focus on giving you flexible, affordable access to courses that genuinely make an impact.
Will I get a certificate?
Yes—where certification is part of the course, it will be issued directly by our training partner. They’ll also guide you through any assessments or requirements along the way.
Can I get a discount for multiple delegates?
Yes—if you’re purchasing for five or more delegates, discounts are usually applied automatically at checkout. If you’re enrolling a larger team or want to discuss tailored pricing, just get in touch and we’ll be happy to help you put together the best value package.
Do you offer bespoke training packages?
Definitely. If you need a custom package—whether it’s a mix of different courses, bulk enrolments, or something more tailored—we can build a solution that works for you. Pricing will depend on the courses and number of delegates, and payment can be arranged separately if needed. Just let us know what you’re looking for, and we’ll do the rest.
What’s with all the quirky graphics and images?
Wherever possible, we try to steer clear of cheesy stock photos because they feel fake and forgettable. Instead, we use custom, stylised visuals that capture the spirit of your brand and make your site memorable—without forcing a “happy office” cliché. It’s about authenticity, clarity, and a fresh look that stands out.
Ready to Transform Your Organisation?
Take the first step toward greater efficiency, stronger teams, and lasting growth. Explore and browse our training now, or get in touch to ask about a tailor-made package.